Product Purchase Terms
The following are the terms (“Terms”) that govern your purchase of any of our products. Area 15 Global LLC, Area 15 Las Vegas LLC, and its affiliates are sometimes referred to as “Area 15”, “company”, “we”, “our”, or “us” or such other terms of similar or correlative meaning. If you do not wish to abide by and adhere to these Terms, you cannot purchase, possess or use any Area 15 products. Any and all prior terms, conditions, agreements, understandings or commitments concerning the subject matter of these Terms is hereby superseded and restated by these Terms. These Terms are the sole and exclusive terms which control over any prior or contemporaneous terms, conditions, agreements, understandings or commitments, whether oral or written, implied or express, concerning the subject matter hereof. Our Privacy Policy (available https://area15.com/privacy-policy/), Online Terms (available https://area15.com/legal/), and any other policies, rules, or guidelines that may be applicable to particular offers or features on the websites from which such offers or features are displayed (“Sites”) are also incorporated into these Terms by reference. By visiting or using such Sites, including purchasing any products, you expressly agree to these Terms and such policies, as updated from time to time.
Please note that the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor their children’s Internet use. If you use the Site, you affirm you are at least 13 years old.
NOTICE REGARDING FUTURE CHANGES TO TERMS:
We reserve the right, in our sole discretion, to cancel, terminate, modify, change, add to, eliminate, extend or suspend some or all of these Terms for any reason with or without notice. If such items were initially available online, we will use our commercially reasonable efforts to post the same, as amended, modified or otherwise changed. Regardless, your continued use of the purchased product shall constitute your acceptance and agreement to be bound by the same, as amended, modified or otherwise changed.
To the extent that these Terms differ from a prior version of the Terms which you previously agreed to, this version of these Terms supersedes and governs.
NOTICE REGARDING ARBITRATION AND CLASS ACTION WAIVER:
These Terms contain an arbitration agreement and class action waiver section below. Specifically, you and we agree that any dispute or claim relating in any way to these Terms, your use of the Site, or products sold by us or through us, will be resolved by binding, individual arbitration, rather than in court. By agreeing to individual arbitration, you and we each waive any right to participate in a class action lawsuit or class-wide arbitration. This agreement and waiver—along with some limited exceptions—is explained in sections below.
1. Currency
All prices are stated in U.S. Dollars.
2. Payment Methods
We accept several methods of payment to accommodate your needs, including (among others) American Express, Visa, MasterCard, Discover, and, for qualifying products, Area 15 gift cards.
3. Pricing and Availability
We do not guarantee or represent that all products on our Site may be available for purchase. Some product items may have limited inventory; therefore, popular products may sell out quickly. However, we do not always control this inventory or its availability.
Prices are subject to change at any time prior to Order Confirmation, and we do not guarantee that you will be able to purchase the product for the prices shown on our Site, or that such product will be available, until Order Confirmation. We are not responsible for any typographical or system errors within the inventory listed for sale. If an error is found while processing your order, you will be notified of the error and a substitution will be made when available, at no additional cost, or we will issue a refund.
4. Order Confirmation and Processing
Your order is confirmed when we send you a confirmation, in the form of a confirmation page or email (“Order Confirmation”).
If you do not receive an Order Confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm via your account whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
5. Order Processing Fees, Taxes, and Shipping Charges
Products purchased on our Site may be subject to, among other possible fees, including a fulfillment fee, shipping, handling and/or a per order processing fee. We collect tax as required by state and local laws. All such charges and fees will be set forth in your order. You agree to pay all such fees, taxes, and charges upon your submission of your order.
6. Quantity of Products Purchased
When purchasing products on our Site, you may be limited to a specified quantity of products purchased. This policy is in effect to discourage unfair product buying practices. Each account must be linked to a unique individual, and must contain valid and verifiable information. Multiple accounts may not be used to circumvent or exceed product quantity limits. If you exceed or attempt to exceed the product quantity limits, we reserve the right to cancel, without notice, any or all orders, in addition to prohibiting your product purchasing abilities. This includes orders associated with the same name, e-mail address, billing address, credit card number, or other information.
7. Refunds, Credits, and Exchanges
ALL SALES ARE FINAL AND ORDERS NONCANCELABLE SUBJECT TO THE TERMS BELOW.
Defective/Damaged Product - Any claims for damaged/defective products must be submitted through our Site within 30 days after the product has been received. For packages missing in transit, all claims must be submitted through our Site no later than 30 days after the estimated delivery date. You must accurately follow all steps to properly submit a claim (including completing all information required on our Site) for a defective/damaged/missing product, and return the product to us as instructed. You may be asked to print out a return shipping label. When we receive a returned product, an automated email notification will be sent to you. Refunds and exchanges for properly submitted claims for defective/damaged/missing products will be issued within thirty (30) days of receipt of the claim and product. We will deliver any new shipment of an exchanged product to the same address in which the original product was initially delivered. Claims submitted for products that are not defective/damaged/missing will be ineligible for and not subject to refund or exchange. Claims submitted after the 30 day periods mentioned will be ineligible for and not subject to refund or exchange.
Wrong Address - If you provide an address that is considered insufficient, the shipment will be returned to us. You will be responsible for reshipment costs once we have confirmed an updated address with you (if and as applicable). If we cannot confirm an updated address within thirty (30) days of return, the product will be considered forfeited at your cost without issuing any refund.
Unclaimed - Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment to you (if and as applicable). If we cannot confirm an updated address within thirty (30) days of return, the product will be considered forfeited at your cost without issuing any refund. Additional Questions – For any additional questions, please contact retail@area15.com.
8. Account, Order, and Billing Information Verification
All information on accounts and orders must be valid and are subject to verification. Orders are subject to credit card approval, and are processed only after the billing address associated with your credit card and other billing information have been verified. Orders that are placed, or attempted to be placed, using an account with any information that is found to be false, misleading, incorrect, or incomplete, or that cannot be verified as belonging to the account holder—such as name, address, email address, phone number, IP address, or other account or billing information—are subject to cancelation, at any time.
9. Delivery Options
Different combinations of delivery methods may be offered, depending on a number of factors. Delivery options are determined by us in our sole discretion. Please carefully review the list of delivery methods offered during the purchase process.
10. Limitation of Liability
You voluntarily assume all risks and danger arising from the use of the product purchased, and you waive any claims for personal injury or death against us, and all of our respective parents, affiliated entities, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor.
11. Release
You agree to release and hold harmless us, and our parent companies, subsidiaries, affiliates, partners, representatives, agents, successors, assigns, employees, officers and directors (“Released Parties”), from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with your use or purchase of the purchased product. You will defend, indemnify and hold harmless us, and our parents, subsidiaries, affiliates and related entities, successors, licensees, assignees, directors, officers, shareholders, members, employees, contractors, agents and representatives from any claims, damages, loss, liability, costs, penalties or expenses of any kind (including reasonable outside attorneys’ fees and costs) arising from or in connection with any breach or alleged breach by you of these Terms and your representations, warranties, covenants and/or obligations hereunder, and any acts or omissions undertaken by you in connection with the purchased product.
12. Disputes
You may contact info@area15.com to address any concerns you may have regarding the Site or purchased product. We will attempt to resolve concerns quickly to our customers’ satisfaction. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with AREA15 and good faith negotiations which shall be a condition to either party initiating a lawsuit or arbitration.
For any dispute that is not subject to binding arbitration or otherwise as set forth in these Terms, you and AREA15 agree to submit to the personal and exclusive jurisdiction in the federal and state courts located in Clark County, Nevada. You further agree to accept service of process by mail or e-mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
These Terms and the relationship between you and the Site (and the purchased product) shall be governed by the laws of the State of Nevada without regard to conflicts of law provisions.
THE TERMS AND CONDITIONS SET FORTH IN THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER OF THE SITE (https://area15.com/legal/) ARE HEREBY INCORPORATED HEREIN BY REFERENCE AND SHALL APPLY TO THESE TERMS AND SHALL APPLY TO THE PURCHASED PRODUCT.
All determinations as to the enforcement of these Terms shall be made by us in our sole and absolute discretion, and is final and nonappealable. You agree to fully and unconditionally agree to be bound by these Terms and the decisions of Company, which will be final and binding in all matters relating to the purchased product.
UNDER NO CIRCUMSTANCES SHALL COMPANY, ITS AFFILIATES OR THEIR OFFICERS, DIRECTORS, AGENTS, PERSONNEL AND REPRESENTATIVES BE LIABLE TO YOU FOR ANY LOSSES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, FOR ANY SPECIAL, GENERAL, DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF PROFITS, LOSS OF DATA, LOST SAVINGS, OR LOSSES ARISING FROM BUSINESS INTERRUPTION) THAT ARE DIRECTLY OR INDIRECTLY RELATED TO OR IN CONNECTION WITH THESE TERMS, THE PURCHASED PRODUCT OR THE DELIVERY THEREOF. In the event of any conflict or inconsistency or ambiguity between these Terms and another document or instrument, these Terms shall govern and control. We shall be entitled to seek equitable relief, including injunction and specific performance, as a remedy for any actual or threatened breach by you under these Terms (without proof of actual damages or harm, and not subject to any requirement for the securing or posting of any bond in connection therewith) in a court of competent jurisdiction. If and to the extent that any court or tribunal of competent jurisdiction holds any provision of these Terms to be unenforceable in a final non-appealable order, such unenforceable provision shall be stricken and the remainder of these Terms shall not be affected thereby. Abiding by these Terms constitutes your personal obligation and may not be delegated to, assigned to or assumed by another individual. If any provision or provisions of these Terms are held to be invalid, illegal or unenforceable by a court or tribunal of competent jurisdiction, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. These Terms represent the entire understanding of the parties regarding the purchased product, and supersedes all prior or contemporaneous understandings or negotiations, whether oral or written, implied or express. Any modification to these Terms requires a writing signed by an authorized of Company. All rights of Company hereunder may be freely assigned, sublicensed, transferred and conveyed in whole or in part without your prior consent. By submitting any order for tickets, or by making any other manual or electronic signature now or later which either incorporates or references these Terms, you agree and acknowledge that such action constitutes your signature which applies to and evidences your agreement to these Terms. You may request to sign these Terms manually without a fee.
13. Payment
We will process your purchase of a product (collectively, “Area 15 Service”) as promptly as possible. There may be delay in processing of an order while payment details are verified. We reserve the right to reject any order or purchase at any time. If your initial payment authorization is later revoked, your order will be terminated. Contact our Customer Care group if you believe your access was terminated in error. Unless specified otherwise in these Terms, all charges are nonrefundable. When you purchase a product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes and fees. If your purchase is subject to recurring charges, you also agree to the billing frequency stated at the time of your order. Discounts, if any, cannot be applied retroactively.
When you make a one-time purchase (for example, a standalone product), we will charge or debit your payment method at the time of purchase.
If your credit card expires or your payment method is otherwise invalid, your purchase will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we may incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees and any other associated costs.
Revised: January 17, 2025